Shipping and Returns
Thank you for your interest in my artwork. Here are some FAQs about your purchase – I hope you find them helpful.
When will my order ship?
Shipping times are noted on each product page, but here’s a quick guide:
Original Artworks – dispatched within 5–7 working days (from the UK).
Print-to-Order Prints – dispatched within 3–6 working days (from the UK).
Made-to-Order Artworks – timelines vary, so please check the item page for details.
Do you ship internationally? What about customs fees or import taxes?
Yes – I do. Everything is shipped from my studio in Hertfordshire, UK via a tracked and signed-for courier service. Orders may be subject to customs charges depending on your country; these are not included in the artwork or shipping price. Please check with your local customs office if you're unsure. If a parcel is refused due to customs fees, I will not be able to refund the order.
International buyers are responsible for any duties, taxes or customs fees. If you're uncertain, feel free to get in touch – I’ll be happy to help.
Can I return my order?
Original Artworks & Prints – returns are accepted within 14 days of delivery. Please contact me first and return the item in its original packaging. Return postage (with tracking and insurance) is the buyer’s responsibility.
Made-to-Order Artworks – as these are created especially for you, I cannot accept returns.