FAQs

visual artist yoshie allan with her mixed media flower artwork.

Thank you for your interest in my artwork.
Below you’ll find answers to frequently asked questions about online purchases and commission guidelines. I hope you find them helpful.

Artwork Purchase, Shipping & Returns

How long will my order take to ship?

Dispatch times are shown on each product page. As a guide:

  • Original artworks: 6–8 working days

  • Print-to-order prints: 3–6 working days

  • Made-to-order artworks: timelines vary (see item page)

All orders are shipped from the UK.

Do you ship internationally?

Yes — worldwide shipping is available via a tracked and signed-for courier service.

Customs duties or import taxes may apply depending on the destination country and are the buyer’s responsibility. If you’re unsure, please feel free to get in touch before purchasing — I’m happy to help check the estimated costs for you.

Can I return my order?

  • Original artworks & prints: returns accepted within 14 days of delivery. Please contact me first. Return postage (tracked and insured) is the buyer’s responsibility.

  • Made-to-order artworks: non-refundable.

Art, Illustration, Design Commissions & Licensing

What kind of commissioned work do you specialise in?

I have over 20 years of experience in commissioned art, illustration, and design across publishing, advertising, interiors, and commercial spaces.

My commissioned work includes:

  • Author and illustrator of five published picture books (Japanese publishers)

  • Book illustrations for novels, themed books, magazines, and picture books

  • 2D and 3D mixed-media artworks for advertising and seasonal department store campaigns

  • Illustration and artwork for lifestyle and product packaging

  • Pattern design for wallpapers, textiles, and interior applications

How does the commission process work?

Each project begins with an initial discussion to agree on the concept, production schedule, fees, and licensing or royalty terms.

Depending on the brief, I create:

  • Digitally finalised artwork (Photoshop), using professionally photographed mixed-media pieces or hand-drawn and scanned motifs

  • Artwork prepared for large-scale applications, such as hospital or department store murals

  • Physical 2D or 3D mixed-media artworks, including fabric-based sculptural pieces for commercial displays and campaigns

Final artwork files are supplied ready for printing or production, and can be delivered to clients worldwide.

Collaborative work — Sas and Yosh

Alongside my individual practice, I also work as part of Sas and Yosh, a UK-based creative duo co-founded with British artist Sarah Bellisario.

Our collaborative work focuses on:

  • Digitally finalised illustrations and pattern design

  • Hospital and public-space murals

  • Wallpaper and textile designs

  • Book illustrations and product artwork

For mural commissions, we either supply final files to the client’s print and installation team, or manage printing through our UK-based production partners.

Enquiries

Please feel free to get in touch to discuss commissions, collaborations, or licensing opportunities.